# Provision Planner Documentation Provision Planner is a household preparedness app: track emergency supplies, set readiness goals, test scenarios, and print an emergency plan. Web, iPhone, and Android. This document contains the full product documentation from https://provisionplanner.com/docs # Getting started ## What is Provision Planner? Source: https://provisionplanner.com/docs/getting-started/what-is-provision-planner Provision Planner helps you organize your emergency supplies, see how prepared your household really is, and close the gaps one step at a time. It works on the web and as an app for iPhone and Android, and everything stays in sync. ### What you can do - **Track your supplies.** Log water, food, first aid, tools, and more. The app organizes everything by category and keeps an eye on expiration dates. - **Set goals.** Answer a few questions and get a guided plan that tells you the single best next thing to buy or do, sized for your household. - **Test scenarios.** See how long your supplies would actually last in situations like a power outage or a winter storm. - **Print your Emergency Plan.** Export a PDF with your supplies, emergency contacts, and a quick-reference page you can keep in a go-bag. > **Tip:** New here? Start with the Goals tab. It looks at your household and your supplies and hands you one clear next move, so you never have to wonder where to begin. ### How it fits together Your **household** (how many people, plus any special needs) is the foundation. Everything else is measured against it: 1. **Supplies** is your inventory: what you have, where it's stored, and when it expires. 2. **Goals** compares your supplies to what your household needs and recommends the next step. 3. **Scenarios** stress-tests that inventory against real situations. 4. **Your Emergency Plan** turns it all into a printable document your family can use even without a phone. ### Web, iPhone, and Android Use whichever is handy. The mobile app is great for adding items as you unpack groceries (you can scan barcodes with your camera). The web app shines for reviewing everything on a bigger screen and printing your plan. Your data is the same everywhere. - [Create your account](/docs/getting-started/create-your-account): Sign up and set up your household in a couple of minutes. - [Add your first supplies](/docs/supplies/add-your-first-supplies): Get your inventory started the easy way. ## Create your account Source: https://provisionplanner.com/docs/getting-started/create-your-account You can create your Provision Planner account on the web at [app.provisionplanner.com](https://app.provisionplanner.com/signup) or inside the iPhone and Android apps. One account works everywhere. ### Sign up - **Go to the signup page** Visit [app.provisionplanner.com/signup](https://app.provisionplanner.com/signup), or open the mobile app and tap Sign up. - **Choose Google or email** Sign up with Google in one tap, or enter your name, email address, and a password. - **Answer the welcome questions** We ask a few quick questions about your household so your numbers are accurate from day one. You can change any answer later in Settings. > **Tip:** If you sign up with Google, you won't have a separate password to remember. You can always sign in with the same Google account on any device. ### Why we ask about your household How long your supplies would last depends on who they're feeding. Two adults and a toddler go through food and water very differently than one person. Your household answers power every readiness number in the app, so it's worth getting them right. See [Set up your household](/docs/getting-started/set-up-your-household). ### Forgot your password? Use the "Forgot password" link on the login page and we'll email you a reset link. If the email doesn't arrive within a few minutes, check your spam folder. ## Set up your household Source: https://provisionplanner.com/docs/getting-started/set-up-your-household Your household settings are the foundation of Provision Planner. They tell the app how many people (and pets) your supplies need to cover, which drives how many days of food and water you really have. ### What you can set - **Adults, children, and infants.** Adults are 13 and up, children are 2 to 12, infants are under 2. - **Daily calories per person.** Sensible defaults are filled in for each age group. Adjust them if your household has bigger or smaller appetites. - **Water per person per day.** Defaults to 1 gallon, a widely used planning baseline for drinking and basic hygiene. - **Pets.** Add how many pets you have and how much water each needs per day, so they're counted in your water duration. ### Update your household - **Open Settings** On the web, click your name in the top right, then Settings. On mobile, open the Settings tab. - **Edit Household Settings** Change the number of people, calories, or water values. - **Save** Your readiness numbers update everywhere as soon as you save. Nothing else to do. > **Note:** Changing your household never changes your supplies. It only changes how far those supplies stretch. If you add a new family member, expect your "days of food" to go down, because the same food now feeds more people. ### Your ZIP code Adding your ZIP code in Personal Information helps the Community section find emergency resources near you. It's optional and you can remove it anytime. ## Tour the dashboard Source: https://provisionplanner.com/docs/getting-started/tour-the-dashboard The dashboard is your readiness at a glance. It answers one question: if something happened today, how long would your household be okay? ### The stat cards - **Food supplies.** How many food items you're tracking. - **Calories stored.** The total calories across all your food. This is the raw fuel your pantry holds. - **Food duration.** How many days your stored calories would feed your whole household, based on the people and daily calories in your [household settings](/docs/getting-started/set-up-your-household). - **Water duration.** How many days your stored water would cover your household (and pets), based on your water-per-day settings. > **Note:** Duration numbers are per household, not per person. If your food duration says 21 days, that means everyone in your household eats for 21 days. ### The readiness chart The chart below the cards shows your food and water readiness over time, so you can watch your preparedness grow as you add supplies. Switch between **Trend** and **Distribution** views, and change the window with the 30 days, 90 days, and All time buttons. ### Where to go from here - [Add your first supplies](/docs/supplies/add-your-first-supplies): Start logging what you already have at home. - [Understand supply categories](/docs/supplies/supply-categories): Food, Water, Health, Hygiene, and Energy explained. # Supplies ## Add your first supplies Source: https://provisionplanner.com/docs/supplies/add-your-first-supplies Everything in Provision Planner starts with your supplies. The fastest way to feel the app working is to walk to your pantry and log a few things you already own. ### Add an item - **Open Supplies** Choose Supplies in the sidebar, then pick the category tab that fits your item (Food, Water, Health, Hygiene, or Energy). - **Click Add new** Every category has an Add new button in the top right. - **Choose the item type** For food, you'll pick between Individual Food (pantry items and canned goods with nutrition labels) and Bulk Food (butchered meat, bulk bins, anything without a label). - **Fill in the details** Enter the brand, product name, quantity, and the nutrition basics from the label. Optional fields like expiration date, cost, and storage location make your tracking richer, but you can skip them and add later. ### Why calories and servings matter For food, the app uses calories per serving and servings per container to work out exactly how much fuel each item holds. That's what powers your **Calories stored** and **Food duration** numbers on the dashboard. Copy the two numbers straight off the nutrition label and the math takes care of itself. > **Tip:** Premium members can scan a product's barcode with a camera and have the details fill in automatically. It's the fastest way to log a big pantry. See [Barcode scanning](/docs/mobile-app/barcode-scanning). ### What happens next As soon as an item is saved, every number updates: your dashboard, your scenarios, and your printable Emergency Plan. Add a case of water and watch your water duration jump. - [Supply categories explained](/docs/supplies/supply-categories): What belongs in Food, Water, Health, Hygiene, and Energy. - [Track your water](/docs/supplies/track-your-water): Gallons, bottles, and barrels, all converted automatically. ## Supply categories explained Source: https://provisionplanner.com/docs/supplies/supply-categories Supplies are organized into five categories, shown as tabs at the top of the Supplies page. Each category tracks the details that matter for that kind of item. ### Food Anything your household eats: canned goods, dry staples, freeze-dried meals, snacks. Food items track calories and servings so the app can tell you how many days of eating you have stored. The running calorie total updates live as you add items. ### Water Drinking and utility water in any container: bottled cases, 5-gallon jugs, 55-gallon barrels. Whatever unit you enter, the app converts to gallons automatically, so your total is always in one consistent number. See [Track your water](/docs/supplies/track-your-water). ### Health First aid kits, medications, prescriptions, vitamins, and medical equipment. The things that keep your household healthy when a pharmacy run isn't an option. ### Hygiene Soap, toothpaste, toilet paper, feminine products, diapers, cleaning supplies. Often the most forgotten category, and one of the first things you miss. ### Energy Batteries, flashlights, lanterns, fuel, generators, power banks. Anything that keeps your lights on and devices running when the grid doesn't. > **Tip:** Not sure where something goes? Pick the category that matches why you'd reach for it in an emergency. A camp stove is Energy, the fuel canisters for it are too, but the freeze-dried meals you'd cook on it are Food. ### Working with the table Each category is a sortable table. Click a column header to sort, use the search box to find an item fast, and use the **Columns** button to show or hide columns (like cost or location) so the view fits how you think. ## Track your water Source: https://provisionplanner.com/docs/supplies/track-your-water Water is the supply you'll miss first, and the one most people undercount. Provision Planner does the unit math for you so you always know exactly how much you have. ### Everything converts to gallons Enter each container in whatever unit is on the label: fluid ounces for bottled water, quarts, liters, or gallons for jugs and barrels. The app converts every entry and keeps a running total in gallons at the top of the table (for example, 4 quarts = 1 gallon). ### How your water duration is calculated Your dashboard's **Water duration** takes your total stored gallons and divides it across your household: every person gets their daily amount (1 gallon per person per day by default), and pets get theirs if you've set it. You can adjust both in [household settings](/docs/getting-started/set-up-your-household). > **Note:** The 1 gallon per person per day default is a common emergency-planning baseline that covers drinking and basic hygiene. Hot climates, pregnant women, and people who are ill may need more. ### Tips for logging water - **Count the whole case.** A 40-count case of 16.9 oz bottles is about 5.3 gallons. Log the case once with quantity and volume, and the app handles the math. - **Don't forget utility water.** Water for washing and cooking counts too. If you store it, log it. - **Rotate your stock.** Store-bought bottled water keeps a long time, but filled containers should be refreshed periodically. Add an expiration date to any container so it shows up when you review what's aging. See [Expiration dates](/docs/supplies/expiration-dates). ## Expiration dates Source: https://provisionplanner.com/docs/supplies/expiration-dates Supplies only count if they're still good when you need them. Adding expiration dates takes a few seconds per item and keeps your whole inventory honest. ### Add an expiration date Every item has an optional **Expiration Date** field. Fill it in when you add the item (it's printed on most packaging), or open an existing item and add it later. Copy the date straight from the can, bottle, or box. ### Where expiration shows up - **In your Supplies tables.** Add the expiration column with the Columns button and sort by it to see what's aging out first. - **In your printed Emergency Plan.** The PDF export flags anything that's expired or expiring in the next 60 days, so a stale go-bag never surprises you. See [Export your Emergency Plan](/docs/emergency-plan/export-your-plan). > **Tip:** Do a quick expiration pass twice a year. A good rhythm: when the clocks change, sort each category by expiration date, eat or replace what's close, and update the dates on anything you rotated. ### "Best by" versus unsafe Most shelf-stable food is still safe past its printed date; quality fades before safety does. Canned goods and freeze-dried food in particular often outlast their labels by years when stored cool and dry. Use the printed date as your tracking baseline, and use your judgment (and your nose) on the shelf. > **Warning:** Medications are the exception. Treat expiration dates on medicine, infant formula, and anything medical as real deadlines. ## Storage locations Source: https://provisionplanner.com/docs/supplies/storage-locations Knowing you own 40 gallons of water is good. Knowing 30 are in the basement and 10 are in the garage is better, especially at 2 a.m. with the power out. ### Create your locations - **Open Settings** Go to Settings and scroll to Location Settings. - **Add each place you store supplies** Type a name like Garage, Basement, Car, or Hall closet and click Add. Make them specific enough to be useful; "Basement pantry shelf (left)" beats "Basement." ### Assign items to locations When you add or edit any supply item, pick one of your saved locations in the **Location** field. In your Supplies tables you can show the location column and sort by it to see everything in one place at a glance. > **Tip:** Spread critical supplies across locations. If your whole stock is in the basement and the basement floods, you have nothing. A little water, food, and first aid in the car and at the office goes a long way. ### Renaming and removing Manage your saved locations anytime in Settings. Removing a location doesn't delete the items stored there; they just lose their location label until you assign a new one. ## Add supplies from a photo Source: https://provisionplanner.com/docs/supplies/add-from-a-photo Typing in a full pantry one can at a time is the slowest part of getting prepared. Photo import fixes that. Take one photo of a shelf, a bin, or a case of water, and Provision Planner reads it and drafts the items for you. Nothing is saved until you review the list and approve it. > **Note:** Photo import is a Premium feature. See [what Premium includes](/docs/account-billing/premium). ### Add from a photo on the web - **Open Supplies** Choose Supplies in the sidebar, then click Add from photo in the top right. - **Say where it's stored** Optional but useful: pick a storage location, or type a new one like Basement Shelf. Every item in the batch is filed there, so you never assign locations one by one. - **Choose a photo** Take or upload a photo. Frame the whole shelf straight on, with labels facing you. - **Review and add** The app lists what it sees with names, counts, package sizes, and estimates. Fix anything, uncheck anything you don't want, then click Add. ### On your phone The mobile app opens a full screen camera, just like the barcode scanner. Tap the plus tab, choose Photo, and snap the shelf. The Library button lets you pick a photo you already took from your camera roll. ### What the app fills in - The items it can identify, one entry per product, with a count of how many it can see. - Package sizes in plain words, like 15 oz can or 20 lb bag. - Calorie estimates for food and volume for drinking water, so new items count toward your readiness numbers right away. - A "best guess, please check" note on anything it wasn't sure about. Everything stays editable. You can rename, recount, or recategorize during review, and any item can be refined later in Supplies, for example to add an expiration date from the label. > **Warning:** Calories and volumes are estimates read from the photo. For items where exact numbers matter to you, open the item in Supplies afterward and enter the label values. ### Tips for a good photo - Photograph one shelf or bin at a time instead of a whole room. - Face the shelf straight on with the labels pointing at the camera. - Good light matters more than a good camera. - Just home from a supply run? Line everything up on the counter and photograph it before putting it away. > **Tip:** Pair photo import with storage locations: photograph each shelf and file each batch to its own spot. Your whole pantry gets organized as fast as you can take pictures. Your photo is read once to draft the list and is not stored. - [Add your first supplies](/docs/supplies/add-your-first-supplies): The manual way, and when to use it. - [Storage locations](/docs/supplies/storage-locations): Keep track of where everything lives. - [Expiration dates](/docs/supplies/expiration-dates): Why adding dates pays off later. # Goals ## Get started with Goals Source: https://provisionplanner.com/docs/goals/get-started-with-goals Goals is the "where do I even start?" answer. Instead of a giant checklist, it looks at your household and your current supplies and hands you one clear next move at a time. ### Set your goal - **Open Goals** Choose Goals in the sidebar on the web, or tap the Goals star on your dashboard in the mobile app. - **Answer five quick questions** Tell us about your situation, what you're preparing for, and roughly what you can spend per month. There are no wrong answers, and you can redo them anytime. - **Get your plan** You'll see where you stand today and the single best next thing to buy or do, sized for your household. ### Climb the ladder Goals works in stages: 3 days, then 1 week, 1 month, 3 months, 6 months, and 12 months of readiness. Most households start by locking in 3 days, because a solid 3-day foundation covers the most common emergencies. Each stage you complete unlocks the next. > **Tip:** Don't try to jump straight to months of supplies. Three days done is worth more than three months planned. ### Your recommendations stay fresh Every recommendation is checked against your current supplies, so if you add items between visits (or log a recommended purchase), your next move updates to reflect what you actually have. You'll never be told to buy water you already own. - [How recommendations work](/docs/goals/how-recommendations-work): Swapping moves, logging what you have, and product suggestions. ## How recommendations work Source: https://provisionplanner.com/docs/goals/how-recommendations-work Goals recommends one move at a time: a specific item, in a quantity sized for your household, with real products you can buy right away. ### What a recommendation includes - **The need.** What gap it closes (for example, water for your 3-day goal) and why it's the best next investment for your readiness. - **The quantity.** Sized to your household, in the units you'd actually buy (cases and containers, not abstract gallons). - **Product options.** Real products with direct links to the retailer, so acting on a recommendation takes one click. ### If a move doesn't fit Not every recommendation suits every household. Use **Swap** to see other options for the same need, or to move on to a different need entirely. Tell us why it doesn't fit and the next suggestion takes that into account. ### Already have it? If a recommendation suggests something you already own, use **Log it**. The item is added to your Supplies in the right category, your readiness updates, and Goals moves on to your next real gap. > **Note:** Recommendations always reflect your current supplies. Add items anywhere in the app and your next move recalculates, so it never goes stale. ### Watching yourself level up As you complete moves, your progress chart fills in and each readiness stage (3 days, 1 week, 1 month, and beyond) unlocks the next. It's the same data as your dashboard, focused on what to do next instead of what you already did. # Scenarios ## Create a scenario Source: https://provisionplanner.com/docs/scenarios/create-a-scenario Scenarios answer the question your supplies list can't: "would we actually be okay?" Pick a situation and a duration, and the app evaluates your real inventory against it. ### Start from a template The fastest way in is a ready-made template: tornado, flood, winter storm, wildfire, earthquake, and more, each with a realistic default duration. - **Open Scenarios** Choose Scenarios in the sidebar. - **Browse templates** Click Browse templates and pick the situation that worries you most. - **Use this template** The scenario is created and evaluated against your current supplies. ### Or describe your own Click **Create a scenario** to write your own situation: how long it lasts and what it looks like for your household. The app evaluates your supplies against exactly what you describe, so you can test the situations specific to where you live. > **Note:** Free accounts include 2 scenarios. Premium members can create unlimited scenarios. See [Premium](/docs/account-billing/premium). - [Understand your results](/docs/scenarios/understand-your-results): What your scenario evaluation tells you. ## Understand your results Source: https://provisionplanner.com/docs/scenarios/understand-your-results When a scenario finishes evaluating, you get an honest picture of how your household would fare in that specific situation, based on your real inventory, your household size, and the scenario's duration. ### What you'll see - **Where you hold up.** The needs your current supplies fully cover for the scenario's length. - **Where you fall short.** The gaps, called out specifically, so you know exactly what would run out and roughly when. - **A plan for the scenario.** Practical guidance for getting through the situation you described, tailored to what you have. ### Results change as your supplies do A scenario is a snapshot of your readiness measured against a situation. Add supplies and re-check: the same scenario tells you how much stronger you've become. Many people keep one or two scenarios that matter most for their area and revisit them after each supply run. > **Tip:** Fix the shortest gap first. If a 7-day winter storm scenario shows water running out on day 3 and food on day 6, water is your next purchase. [Goals](/docs/goals/get-started-with-goals) will usually point you at the same gap. ### Managing scenarios Scenarios you no longer need can be archived to keep your list focused. Free accounts include 2 scenarios; Premium is unlimited. # Your Emergency Plan ## Export your Emergency Plan Source: https://provisionplanner.com/docs/emergency-plan/export-your-plan Phones die and networks go down. Your Emergency Plan is a printable PDF of everything Provision Planner knows about your household's readiness, made to live in a binder or a go-bag. ### Export the PDF - **Open Settings** Go to Settings and choose the Exports tab. - **Request your export** Click the export button. We generate the PDF and email it to your account address, usually within a minute. - **Print it** Print a copy for the house and one for each go-bag. It's A4-sized, standard-printer friendly, and any print shop can handle it. > **Note:** Free accounts include 2 exports. Premium members can export as often as they like, which matters because your plan should be re-printed as your supplies change. See [Premium](/docs/account-billing/premium). ### Keep it current An emergency plan is only as good as its last print. A good rhythm is to re-export after any big supply run, and at least twice a year. The PDF flags expired and soon-to-expire items each time, so every fresh print doubles as an inventory checkup. - [What's in your plan](/docs/emergency-plan/whats-in-your-plan): A page-by-page tour of the PDF. ## What's in your plan Source: https://provisionplanner.com/docs/emergency-plan/whats-in-your-plan The exported PDF is built to work on paper, in a stressful moment, for anyone in your household, even someone who has never opened the app. ### Emergency quick reference The first thing after the cover is a grab-and-go page: the numbers everyone should be able to find (911, Poison Control, the 988 crisis line) plus your own emergency contacts with their roles and phone numbers, pulled straight from [Community](/docs/community/contacts-and-resources). ### Your fill-in family plan Next is a page you complete by hand, together: where you'll meet if you're separated, your out-of-town contact, your evacuation route, where the gas and water shut-offs are, and other details that live in people's heads until the moment you need them written down. > **Tip:** Writing this page down together is the single highest-value 15 minutes in home preparedness, and it costs nothing. ### Your readiness and supplies The rest of the report is your data: your household summary, readiness stats, a breakdown of the nutrients in your stored food, and every supply item by category. Anything expired or expiring within 60 days is flagged inline, so a printed plan never quietly goes stale. ### Your community The final section lists your saved contacts and resources, so the people you'd rely on are in the binder too. # Community ## Contacts and resources near you Source: https://provisionplanner.com/docs/community/contacts-and-resources Preparedness isn't only what's on your shelves. Community keeps two things in one place: the people you can count on, and the emergency resources near your home. ### Your contacts Add the people you'd actually call: a doctor, a nearby relative, the neighbor with a generator. Each contact gets a name, a phone number, and a role like Medical or Key Contact so anyone reading your plan knows who's who. Your contacts are automatically included in your printed [Emergency Plan](/docs/emergency-plan/whats-in-your-plan), on the same page as 911 and Poison Control. > **Tip:** Add at least one out-of-town contact. In a local disaster, long-distance calls often connect when local lines are jammed, and an out-of-area person can relay messages between separated family members. ### Resources near you Enter your ZIP code (or use your current location) and the map shows nearby emergency services, hospitals, water sources, and shelters. Knowing your two closest options before you need them beats searching for them during an outage. Your ZIP code is optional, only used to find resources, and you can remove it anytime in Settings. # Account & billing ## Premium Source: https://provisionplanner.com/docs/account-billing/premium Provision Planner Premium is a one-time purchase, not a subscription. Pay once and it's yours for life, on web, iPhone, and Android. ### Free versus Premium | | Free | Premium | | --- | --- | --- | | Supply tracking | Included | Included | | Goals | Included | Included | | Scenarios | 2 | Unlimited | | Emergency Plan exports | 2 | Unlimited | | Barcode scanning | Not included | Included | The free plan is a real plan, not a trial. Your supplies, household, and community never get locked away. Premium removes the caps and adds the barcode scanner for fast inventory logging. ### Why unlimited exports matter Your printed Emergency Plan should change when your supplies do. Premium lets you re-export and re-print as often as your pantry changes, so the copy in your go-bag always matches reality. ### How to upgrade Click **Upgrade plan** anywhere you see it (it's in the sidebar on the web) and follow the checkout. On the mobile apps, the purchase goes through the App Store or Google Play. Either way, Premium applies to your whole account on every device. > **Note:** One purchase covers your account everywhere. If you upgrade on your phone, you're Premium on the web too. ## Manage your account Source: https://provisionplanner.com/docs/account-billing/manage-your-account Everything about your account lives in Settings, under the Personal tab. ### Profile Update your first and last name, add a profile photo (PNG, JPG, or WebP), and manage your email address and ZIP code. The ZIP code is optional; it powers the "resources near you" map in [Community](/docs/community/contacts-and-resources). ### Change your password In Settings, choose the change password option and we'll email you a secure link to set a new one. The link expires after a short time, so use it when it arrives. If you're locked out, use **Forgot password** on the login page; it's the same secure email flow. > **Note:** Signed up with Google? You don't have a password with us. Just keep signing in with the same Google account. ### Your household and locations Household members, daily calories, water needs, pets, and storage locations are also in Settings. They're covered in [Set up your household](/docs/getting-started/set-up-your-household) and [Storage locations](/docs/supplies/storage-locations). ### Deleting your account If you want to leave, you can request deletion of your data from Settings. See [Delete your data](/docs/account-billing/delete-your-data) for how it works. ## Delete your data Source: https://provisionplanner.com/docs/account-billing/delete-your-data Your data is yours, including the right to walk away with none of it left behind. ### Before you delete - **Export first if you want a copy.** Your [Emergency Plan PDF](/docs/emergency-plan/export-your-plan) is a complete snapshot of your supplies, readiness, and contacts. Once your account is deleted, we can't regenerate it. - **Deletion is permanent.** Your supplies, scenarios, goals, contacts, and account details are removed and can't be recovered. ### Delete your account - **Open Settings** Go to Settings on the web or in the mobile app. - **Choose Delete my data** You'll find it in the account actions section. - **Confirm** Type the word Delete to confirm. This is deliberate friction; there's no undo. > **Warning:** Deleting your account can't be undone. If you're just stepping away for a while, you can simply stop using the app; a free account with your data intact costs nothing. ### Questions about your data Our [Privacy Policy](/privacy) covers what we store and why. If you have a question it doesn't answer, [contact us](mailto:team@provisionplanner.com) and a human will reply. # Mobile app ## Get the mobile app Source: https://provisionplanner.com/docs/mobile-app/get-the-app Provision Planner is available for iPhone on the App Store and for Android on Google Play. It's the same account and the same data as the web app, always in sync. ### One account, everywhere Sign in with the same email (or Google account) you use on the web and everything is there: your supplies, household, goals, scenarios, and contacts. Add a case of water on your phone in the garage, and it's on your dashboard when you sit down at the computer. ### What the phone is best at The mobile app shines where your supplies actually live: - **Logging as you unpack.** Add items right at the pantry shelf instead of carrying details to a computer. - **Barcode scanning.** Premium members can point the camera at a product's barcode and have the details filled in automatically. See [Barcode scanning](/docs/mobile-app/barcode-scanning). - **Checking your readiness anywhere.** Your dashboard and goals are in your pocket at the store, which is exactly where "wait, do we have enough water?" tends to come up. ### What the web is best at The web app is the comfortable place for bigger sessions: reviewing your full inventory in sortable tables, working through scenarios, and exporting your printable [Emergency Plan](/docs/emergency-plan/export-your-plan). > **Tip:** There's nothing to set up to make sync work. Use the same login everywhere and your data follows you. ## Barcode scanning Source: https://provisionplanner.com/docs/mobile-app/barcode-scanning Typing in every can and box is the slowest part of getting started. Barcode scanning turns it into pointing your phone at a shelf. ### How it works - **Open Supplies and choose Scan a barcode** You'll find the scan button next to the add button in your supplies. - **Point the camera at the barcode** The scanner reads the product and fills in the details it can find, like the name and nutrition basics. - **Confirm and save** Check the quantity, add an expiration date and location if you like, and save. Next item. > **Note:** Barcode scanning is a Premium feature. See [Premium](/docs/account-billing/premium) for what's included. ### Tips for a fast scanning session - **Work shelf by shelf.** Pull items forward, scan, and put them back. You'll be surprised how quickly a full pantry goes. - **Watch the details.** Product databases are good but not perfect. Give the filled-in details a quick glance before saving, especially serving counts. - **No barcode? No problem.** Bulk goods and homegrown items can always be added by hand; choose Bulk Food when there's no nutrition label. See [Add your first supplies](/docs/supplies/add-your-first-supplies). # FAQ & troubleshooting ## Common questions Source: https://provisionplanner.com/docs/faq/common-questions ### Is my data private? Yes. Your inventory is nobody's business but yours. We don't sell your data, and what we store and why is spelled out plainly in our [Privacy Policy](/privacy). ### Do I need a subscription? No. Provision Planner has a genuinely useful free plan, and [Premium](/docs/account-billing/premium) is a one-time purchase that's yours for life. There is no monthly fee, ever. ### Does it work on my phone and my computer? Yes. One account works on the web, iPhone, and Android, and your data stays in sync automatically. See [Get the mobile app](/docs/mobile-app/get-the-app). ### Why did my "days of food" change when I didn't touch my supplies? Duration numbers depend on your household as well as your shelves. If you added a person, a pet, or changed daily calories in [household settings](/docs/getting-started/set-up-your-household), the same supplies now stretch a different number of days. ### I logged food but my calories look wrong Check the item's calories per serving and servings per container against the label; those two numbers drive everything. Items without calorie data can't count toward your food duration. ### Can I move my Premium purchase to a new phone? Yes. Premium belongs to your account, not your device. Sign in on the new phone and you're set. ### How do I get help? [Contact support](mailto:team@provisionplanner.com). A real person reads every message, usually within a day. If something looks broken, tell us what you clicked and what you expected; it helps more than you'd think.